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Introducing Benjamin Brown Bear “ the perfect cuddly companion for anyone who loves giant teddy bears! This classic design is made of ultra-soft and fluffy fur, with a brown bow around his neck and paw prints on his feet. He sits at 85cm tall, making him an impressive size! And if you're looking for something extra special, he also comes in two extra large sizes so you can find your perfect fit. Make someone's day or treat yourself to this big teddy bear today!
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be happy with your purchase.
We stand behind the quality of our products and service so if for any reason you are not satisfied contact us within 14 days from the date of your purchase for a resolution.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and you must have contacted us for an Return Authorisation number.
We will not be able to offer you a refund or exchange for personalised items in the following situations.
If you have made an error and are not happy with the end result you may still contact us to see if we can resolve your issue in the most affordable way.
We guarantee to ship your order as soon as possible which is usually between 1-2 days from receiving your order. Orders you place with the Soft Toys Shop late on Friday or on the weekend will not be processed until Monday.
Delivery times vary based on your shipping destination. We use a combination of Australia Post and private couriers to ensure the fastest possible delivery time.
We offer a standard flat rate shipping cost of $7.95 anywhere in Australia.
Please contact us for international delivery rates.
At this time you will not be able to pick up from our distribution warehouse.
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