Price Matching

At The Soft Toy Shop, we are committed to offering you the best possible prices. That's why we have our Price Match Guarantee. If you find an identical product that we sell, listed at a lower price on another website, we'll not only match it, but beat it by 5%!

How to Claim Your Price Match:

  1. Identify the Identical Product: The product you're comparing must be exactly the same as the one we sell. This includes the brand and size.

  2. Contact Us: Fill out the form below or visit our Contact Us page.

  3. Fill in Your Details: Provide your name, email, and any other requested information.

  4. Provide Product Details in the Comments Section: In the 'Comments' section of the contact form, please provide:

    • The name of the item.
    • The price of the item as listed on the other website.
    • A link to the product page on the other website where the item is listed.
  5. Submit Your Request: After filling out the form, submit your price match request.

Terms and Conditions:

  • The Price Match Guarantee applies only to identical products available on competitor websites.
  • The competitor's product must be in stock and available for purchase at the lower price at the time of your request.
  • The price comparison will be made on the final price of the product (including any taxes and shipping fees).
  • The Price Match Guarantee cannot be combined with other promotions or discounts.
  • The Price Match Guarantee is subject to verification by our team.
  • Exclusions may apply. 

We reserve the right to modify or discontinue this policy at any time.

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